Give every lead the right answer—with the right context.
AI Knowledge Hub gives your connected Spacebrain tools the approved answers, rules, and handoff guidance needed to handle leads consistently—from first conversation to booking, follow-up, and tasks.
No code requiredWhite-label for agenciesFollow-up + automation
AI KNOWLEDGE HUB● READY TO USE
YOUR SOURCES
Services & pricing18 answers
Booking policies8 rules
Lead qualification6 rules
ASK SPACEBRAIN
Do you offer same-week estimates?
Yes. We can offer same-week availability based on the service area and current schedule.
Context: Website leadSource matched
Everything works together
One source of truth for every lead conversation.
When the facts live in a clear, connected hub, AI and your team start each call, message, booking, and handoff with the same business context.
Find the approved answer in seconds
Search services, policies, offers, and FAQs before a lead gets a different answer.
Knowledge searchAPPROVED
⌕ How do I book an estimate?
Estimate call guideService guide · Updated today
SourceAsk for project type and postcode before offering the next step.
Put response rules where work happens
Set the questions, guardrails, and escalation moments that keep every lead flow consistent.
Reply rulesACTIVE
Ask before bookingProject type and postcode
Do not promise availabilityUse approved booking path
Escalate sensitive questionsRoute to a team member
Change the guidance once
Keep every connected lead flow current when pricing, availability, or policy changes.
Knowledge updatePUBLISHED
Pricing and availability guidanceUpdated today · Review complete
InboxCurrent
BookingCurrent
Follow-upCurrent
No code. Four simple steps.
Add the knowledge. Set the rules. Run the workflow.
Build the source your team actually uses, organize it around the lead journey, guide the response, and improve it from real questions.
STEP 01
Capture
Add the service details, FAQs, policies, and approved language your team wants every lead to receive.
STEP 02
Organize
Separate the context by service, location, campaign, client, offer, or lead stage.
STEP 03
Guide
Use the knowledge to inform replies, qualification, booking, follow-up, tasks, and human handoffs.
STEP 04
Improve
Review real questions, add what is missing, and keep the source current as the business changes.
One builder for the whole lead journey
The knowledge behind every high-quality lead interaction.
Use AI Knowledge Hub wherever a better answer, accurate qualification, or confident handoff depends on knowing the details.
Services and offers
Give Spacebrain the approved details it needs to answer common service, offer, and pricing questions.
Policies and availability
Keep hours, availability, booking policies, and escalation rules ready for the right response.
Locations and teams
Give each location or team the details, local rules, and booking context that apply to its leads.
Qualification and handoff rules
Set what makes a lead qualified, what to ask next, and exactly when a team member should step in.
Campaign context
Keep offer details, lead magnets, event context, and campaign-specific questions connected to the response.
Client knowledge bases
Give every client a separate source of truth while keeping delivery inside the same Spacebrain system.
For agencies
Give every client a repeatable knowledge layer.
Bundle client-specific answers, rules, and context with Spacebrain's CRM, inbox, booking, follow-up, and task tools. Your team can reuse the delivery model without mixing client knowledge.
1
Sell a complete lead flow
2
Keep delivery simple
3
Reuse what works
Frequently asked questions
AI Knowledge Hub, answered.
What belongs in an AI Knowledge Hub?
Service details, FAQs, policies, locations, qualification criteria, booking rules, and approved sales context.
Does it guide lead replies and booking?
Yes. Use it to make replies, qualification, booking, follow-up, and handoffs begin with the right context.
Can agencies separate client knowledge?
Yes. Create separate knowledge for each client, location, team, service, offer, or campaign.
Do we need another knowledge or CRM tool?
No. Spacebrain keeps the knowledge, lead records, conversations, and next steps connected in one built-in CRM workflow.
Make every lead conversation smarter.
Keep the answers, rules, and lead context ready so every call, message, booking, and handoff can move forward with confidence.
