Renewals should not become detective work.
A member’s plan, current period and payment status belong together. Give your team a clear view of who is active and which renewal needs a closer look.
Platform/Memberships
Know your members. Stay ahead of renewals.
Connect enrollment, access, agreements and renewal billing. Keep supported Gym and Calendar benefits beside the same customer history.
Spacebrain Memberships
Spacebrain Memberships connects membership plans, CRM people, and renewal payments. Create a plan from a Payments product, set its billing interval and renewal preferences, and track each member’s status and current period. Renewal details help the team identify payments that still need attention.
Keep the offer, access and renewal together.
Give the team a clear view of what the member purchased, which requirements apply and what needs attention next.
Publish the terms you intend to sell
Create an offer with its billing and access terms. Enrollment and renewal use the published terms and selected payer.
Explore the workflowCheck the requirements for access
See the member, access period, required agreement and payment status together. A signature and a payment remain separate facts.
Explore the workflowUse benefits in daily operations
Connect supported benefits to Gym and Calendar. Review visits, reservations, cancellations and renewal attention in the relevant tool.
Explore the workflowHOW IT WORKS
How it works
- 01
Create a product
Set the offer’s price and currency in Payments.
- 02
Set up a plan
Choose the membership terms, billing interval, and renewal preferences.
- 03
Add a member
Select the CRM person, plan, and start date.
- 04
Review renewals
Watch upcoming expiry and check payment status when a renewal needs attention.
Member details, kept together.
Build on your existing catalog
A membership plan takes its price and currency from a Payments product, keeping your offer connected to the billing record.
Add the person, not another isolated profile
Choose a CRM person, an active plan, a start date, and the renewal setting. An optional customer photo helps your team recognize the member.
Catch the end of a period
Use the “Ending in 7 days” and “Expired” filters to find memberships that need attention. Review the current period and whether renewal is automatic.
Control what your team can enroll
Activate or deactivate plans. Only active plans are offered when adding a member, so your team works from the current set of offers.
Go from a renewal to its invoice
Review the renewal period, amount, collection mode, and status. Open the linked Payments invoice when one has been created.
Keep changes with the right people
Membership editing and plan management follow the permissions available to the signed-in team member.
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Questions & answers
Practical answers for planning the work.
What do I need before adding a member?
Create a Payments product and an active membership plan first. Then choose a CRM person, the plan, a start date, and the renewal setting.
Can plans include a trial or grace period?
Yes. Membership plan settings include trial days, grace-period days, a billing interval, and an automatic-renewal preference.
How can I find memberships ending soon?
The Members page includes “Ending in 7 days” and “Expired” filters. You can also filter by CRM person, plan, and membership status.
Does automatic renewal mean every payment has succeeded?
No. Review the renewal status. A renewal can be pending, processing, awaiting payment, failed, succeeded, or skipped. The related invoice and collection details show what needs attention.
Can I stop offering a plan?
Yes. Deactivate the plan to remove it from the active choices used when adding a member.
Are member details connected to my CRM?
Yes. You choose a CRM person when creating a membership. The member list shows the person’s name and email alongside their plan, period, and renewal status.